Shipping Policy
Domestic Shipping (United States)
We offer two convenient shipping options for orders within the US:
- Standard Shipping: 5-7 business days | Free on orders over $50
- Express Shipping: 2-3 business days | Flat rate available at checkout
All orders include 1-3 business days of processing time before shipment. Processing time is separate from delivery time and includes order verification, packing, and quality checks to ensure your pup gets the best products!
International Shipping
We're excited to ship to pet lovers around the world! We deliver to:
- Australia (AU)
- Canada (CA)
- United Kingdom (GB)
- Germany (DE)
- France (FR)
- Japan (JP)
- And many more countries worldwide
International Delivery Times: 7-14 business days (after processing)
International orders are shipped via USPS and DHL Express to ensure your pet accessories arrive safely and on time.
Free Worldwide Shipping
Eligible worldwide orders qualify for free shipping via Zendrop! Check your cart at checkout to see if your order qualifies for this special offer. It's our way of making sure every pet parent can access quality products, no matter where they are.
Processing & Delivery
- Processing Time: 1-3 business days (all orders)
- Domestic Standard: 5-7 business days after shipment
- Domestic Express: 2-3 business days after shipment
- International: 7-14 business days after shipment
Please note: Business days exclude weekends and holidays. Actual delivery times may vary depending on your local postal service and customs processing for international orders.
Questions About Your Order?
If you have any questions about shipping or tracking your order, please don't hesitate to reach out. We're here to help make sure your furry friends get what they need!